SCHEDULED SUPPORT

Book A Support Appointment

Need dedicated help with your website, email, hosting or another technical issue? Choose the support session that best matches your requirements and book a convenient time online.

Secure Online Booking
Australia-Wide Remote Support
Phone & Remote Assistance
Choose Your Support Session
BOOK ONLINE

Choose A Time That Works For You.

Select the type of support you need, choose an available appointment time and complete your booking securely through Calendly.

01 Choose the support session that best matches your needs
02 Select an available appointment time
03 Receive your booking confirmation

If your website is completely offline or experiencing a critical security incident, please use Urgent Website Support instead of booking a scheduled appointment.

SUPPORT APPOINTMENTS

Choose The Session That’s Right For You.

Choose the amount of time and level of support that best matches what you need. All appointments are booked securely through Calendly.

30 MIN $60

Quick Support Session

Ideal for a straightforward task, quick technical question or small website change.

Website content updates
Quick email assistance
Minor troubleshooting
General technical advice
Book 30 Minutes
60 MIN $100

Extended Support Session

Recommended for larger tasks, training, planning or several items that need to be worked through together.

Multiple website updates
Remote training
Website planning
SEO consultation
Book 60 Minutes
PRIORITY $200

Priority Remote Support

For time-sensitive IT or technical problems where you need priority assistance rather than a standard appointment.

Priority appointment access
Time-sensitive IT support
Email & computer issues
Priority remote investigation
Book Priority Support
Website Completely Offline?

Critical website outages and security incidents should be reported through our dedicated Urgent Website Support service.

Report An Urgent Fault

Not sure which appointment is right for you? Send a General Support Request and briefly explain what you need. We’ll help point you toward the most suitable option.